Terms of Service
Last Updated: November 24, 2025
These Terms of Service govern your use of Book & Pay GH. Please read them carefully before using our platform. By using our services, you agree to be bound by these terms.
1. Acceptance of Terms
- By accessing and using Book & Pay GH, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
- Book & Pay GH is a platform that enables service businesses to manage bookings and accept payments online. We provide:
- • Business profile management
- • Service listing and management
- • Online booking system
- • Payment processing integration
- • Dashboard and analytics
3. User Accounts
- To use our services, you must:
- • Create an account with accurate information
- • Maintain the security of your account credentials
- • Be at least 18 years old
- • Comply with all applicable laws and regulations
- • Not use the service for illegal or unauthorized purposes
4. Business Responsibilities
- As a business user, you are responsible for:
- • Providing accurate business information
- • Managing your bookings and availability
- • Fulfilling bookings made through the platform
- • Complying with payment processing terms
- • Maintaining the security of your account
5. Payment Terms
- Payment processing is handled by third-party providers (Paystack):
- • We are not responsible for payment processing issues
- • Transaction fees may apply as per payment provider terms
- • Refunds are subject to our refund policy and payment provider terms
- • You are responsible for all charges associated with your account
6. Booking Terms
- Bookings made through the platform:
- • Are subject to business availability and confirmation
- • May be cancelled or modified by the business
- • Are subject to business cancellation policies
- • We are not responsible for booking disputes between businesses and customers
7. Intellectual Property
- All content on Book & Pay GH, including:
- • Text, graphics, logos, and software
- • Platform design and functionality
- • Is owned by Book & Pay GH or its licensors
- • You may not copy, modify, or distribute our content without permission
8. Prohibited Activities
- You may not:
- • Use the service for illegal purposes
- • Violate any laws or regulations
- • Infringe on intellectual property rights
- • Transmit viruses or malicious code
- • Attempt to gain unauthorized access to our systems
- • Interfere with the operation of the service
9. Limitation of Liability
- Book & Pay GH is provided 'as is' without warranties. We are not liable for:
- • Loss of data or business interruption
- • Indirect, incidental, or consequential damages
- • Issues with third-party payment processors
- • Disputes between businesses and customers
10. Termination
- We may terminate or suspend your account:
- • For violation of these terms
- • For fraudulent or illegal activity
- • At our discretion with reasonable notice
- • You may terminate your account at any time
11. Changes to Terms
- We reserve the right to modify these terms at any time. We will notify users of significant changes. Continued use of the service constitutes acceptance of modified terms.
12. Governing Law
- These terms are governed by the laws of Ghana. Any disputes will be resolved in the courts of Ghana.
13. Contact Information
- For questions about these Terms of Service, contact us at:
- Email: legal@bookandpaygh.com
- Address: Accra, Ghana