Privacy Policy
Last Updated: November 24, 2025
At Book & Pay GH, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our booking and payment platform. Please read this policy carefully to understand our practices regarding your data.
1. Information We Collect
- We collect information that you provide directly to us, including:
- • Personal information (name, email, phone number) when you create an account
- • Business information (business name, location, services) when you set up your profile
- • Payment information processed securely through Paystack
- • Booking and transaction data
- • Communication data when you contact us
2. How We Use Your Information
- We use the information we collect to:
- • Provide, maintain, and improve our services
- • Process bookings and payments
- • Send you updates, notifications, and support messages
- • Respond to your inquiries and provide customer support
- • Detect and prevent fraud or abuse
- • Comply with legal obligations
3. Information Sharing
- We do not sell your personal information. We may share your information:
- • With payment processors (Paystack) to process transactions
- • With service providers who assist us in operating our platform
- • When required by law or to protect our rights
- • With your consent or at your direction
4. Data Security
- We implement appropriate technical and organizational measures to protect your data:
- • Encryption of data in transit and at rest
- • Regular security assessments and updates
- • Access controls and authentication
- • Secure payment processing through certified providers
5. Your Rights
- You have the right to:
- • Access your personal information
- • Correct inaccurate data
- • Request deletion of your data
- • Object to processing of your data
- • Data portability
- • Withdraw consent at any time
6. Cookies and Tracking
- We use cookies and similar technologies to:
- • Remember your preferences
- • Analyze usage patterns
- • Improve user experience
- You can control cookies through your browser settings.
7. Third-Party Links
- Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Children's Privacy
- Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
- We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last Updated' date.
10. Contact Us
- If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@bookandpaygh.com
- Address: Accra, Ghana